Contact

Questions about a product, order, shipping, or returns? CoolPupCo support is here to help.

Email us at support@coolpupco.com or use the form below. We aim to respond within one business day.

For order questions, include your order number so we can help faster.

Before you contact us

Standard US shipping is $4.95. Orders of $45 or more ship free. Checkout shows an estimated delivery time of 5 to 8 business days.

You can also review our shipping policy and refund policy.